For a Condescending Attorney, Please Contact Spicer Rudstrom PLLC
This man is condescending and, apparently, does not think that women who are going through painful divorces are entitled to good communication from their attorneys.
I am not trying to be a bitter divorcee. I do not have an unsubstantiated vendetta. I do not wish to make divorce litigation the focus on this blog. Instead, I am a consumer who is beyond frustrated by the treatment I have received from a professional to whom I paid a substantial amount of money.
In my previous post, I detailed the many ways in which I had been provided unacceptable representation from Pam Spicer. As of this posting, I still have not heard from her. No communication in more than a month (November 6). I finally called the court myself several days ago to verify my divorce was final. However, she has not bothered to return my phone calls or emails requesting an explanation of her many delays.
I decided to contact the head of the Nashville office of Spicer Rudstrom, PLLC, Rich Spicer. While Mrs. Spicer no longer works at that firm, she was employed there when I started my case and my legal expenses were paid to that firm. So, I felt that Spicer Rudstrom also had a responsibility to make sure my case was handled properly.
After detailing to Mr. Spicer the same complaints I shared on my blog, he wrote back the following:
I am sorry about your frustration. In short, respectfully I simply do not agree that the timeline you mention is unreasonable based on what I know.
Mrs. Spicer told me that the papers would be filed on November 6. They were filed on November 23. That was after sending my private documents to the wrong email address, making me wait longer than necessary to sign the papers, and generally being difficult to reach. Isn’t that enough to know??
From looking at the below and in speaking with Ms. Spicer, it appears that you may be confused about sample information she sent you for instructional and information purposes and actual information and forms to be used in your specific divorce.
Really?? You are going to blame me!! No, I was not confused. She gave me the sample information at our first meeting. The form that she emailed to me months later that indicated I was moving to Vermont was accompanied by an email that said, “Attached you will find the drafts of the MDA and Parenting Plan. If you have any questions or notice anything that needs to be changed/corrected, please let us know.” So, the “moving to Vermont” form was not just a sample for instructional purposes. It was sloppy work.
As far as a refund, the divorce was performed via your contract, for a flat fee, and it appears that a refund is not in order.
I do not know how anyone could read all of the communication and file maintenance problems I have detailed and not believe I am entitled to some level of restitution
She tells me that she is more than happy to explain all of this further.
He then proceeds to give me her phone number, which I already have (I am quite familiar with her voice mail.). He is putting it back on me to get in touch with her! I have tried … repeatedly! I think I am correct in believing she should be calling me.
Going through a divorce is a hellish experience, especially when there are small children involved. Pam Spicer and the powers-that-be at Spicer Rudstrom have made it worse. I will be filing a formal complaint and sharing my story with anyone else who will listen. I’ve been told I am fairly effective with my use of the written word. I plan to make the most of this skill so that other women can avoid the treatment I have received.
Good for you! They’re being selfish and rude. It’s beyond belief. I hope you can at least damage their reputation appropriately.
Give me a break. They got you a divorce in about 4 months, which is lightning speed in Tennessee. If you had been charged extra for the delay, I would agree that restitution would be in order but a flat rate is a flat rate. You had unreasonable expectations about the speed a divorce could be obtained in Tennessee and you are taking it out on this firm.
I was not looking for a speedy divorce. I honestly wouldn’t care if the process took a lot longer than it did, if needed. My issue is with the ridiculously poor communication from my attorney. I spoke with several attorneys, including two who specialize in family law, and many people who have been through the divorce process and, without an exception, I was told that the treatment I received was unacceptable.